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Think about current BB Connect offerings - that's right, I bet you forgot, RIM already has their cards in place for products like this.
The author seems to have forgotten (never knew) the market place they are writing about. That said, I love Apple products and I wouldn't mind having one for free to play with... but it's not going to replace my BB.
When I buy a $300 piece of hardware I want to be able to use every part of it, not just the features someone in an office at verizon decided they couldn't charge a monthly fee for.
RIM contributes to this. I don't understand why simultaneous release of CDMA and GSM BB devices is so difficult, and the lag time between CDMA and GSM versions of the same device is so lengthy. This seems like purely an engineering issue that a well-run company could address.
More than likely, I'll stick with my tried and true BlackBerry on VZW, but the iPhone is ever so tempting...
As for BB vs the iphone, i think the iphone rocks BUT i don't want an ipod in my phone. also, using pop3 email will kill battery life. unless they come out with a cut down version with less functionality i'll pass.
The second big problem is price. Verizon service is so expensive that it really makes the device cost look unimportant. A big benefit the BlackBerry has over a lot of other solutions is price, and they should play that up, not play it down by partnering with an expensive service.
All in all, I think most of what you say would be dead-on, if you just replaced Verizon with T-Mobile. T-Mobile already has a good history on selling BlackBerry service, and the cheapest unlimited data plan around. I think they would be the better fit. Verizon, I think, will shift their focus to REALLY high-end devices like notebooks and UMPC-type devices that can really show off the speed of their network, and appeal to the "price is no object" crowd.
Now, a few follow up thoughts:
For the first 2 commenters: I never meant to suggest that RIM give CDMA releases priority over GSM. My suggestion is to release both versions of a new device concurrently, or at the very least with far less lag time for the CDMA version to hit the market after the GSM.
I realize that engineering the CDMA version is not a trivial exercise, and would require additional resources be applied. However, given the size and value of the VZW market, I have to feel that this additional cost may very well be justified.
Robb Dunewood of RIMarkable makes an excellent analogy: most people in the world drive cars with the steering wheel on the right side, but here in N. America we have cars with the steering wheel on the left. The car manufacturers do not have a problem creating vehicles for both markets. It's worth it.
To commenter "fact": I agree that in the enterprise space the BB rules and will not face competition from the iPhone; my article endeavors to make it clear that I am speaking of the consumer market in this article.
To commenter "Jason": agreed about VZW disabling features on phones...that's a pity. Indeed, when the new 89xx/9xxx series comes out on VZW, they really need to keep the internal GPS enabled.
To L.M. Lloyd...I'll save that for my next comment...
Also, I do believe that just in the world of buyer's perception, that a 3G phone will have the advantage. Plus, with more and more apps coming out that benefit from a faster connection, like Google Maps, I believe that 3G will become more and more an important selling point.
As to pricing: Verizon service pricing so far has not hurt their sales; in fact they are growing faster than any other American network and have the lowest churn (customer loss) rate. I always am amused when people cite the cost of VZW as some huge disadvantage; if it were, people wouldn't be running to sign up for Verizon, nor would current Verizon customers be so loyal and reluctant to leave.
On top of that, I've read studies that say that Verizon customers tend to be a more affluent demographic.
I don't believe that BB sells because of any perceived price advantage; in fact, compared to most consumer phones, they are still towards the upper end of the price scale. Plus, most people who buy smartphones are already having to eat a higher service cost for the data, so this demographic doesn't seem to be as price sensitive. Add in the advantage that Verizon customers are more willing to pay for quality.
The problems with T-Mo is that they have a subscriber base less than half of Verizon's; their coverage is much more limited. In short, T-Mo is not nearly the player in the US market that VZW is.
So the Verizon market is far larger and more affluent than T-Mo; that is the market I would aim for. VZW customers are more likely to be satisfied with the network signal, which influences overall satisfaction with the device as well.
Therefore, I still say: RIM, please go after the VZW market more aggressively.
Also, I am not saying that Verizon's pricing is a huge disadvantage for Verizon. What I am saying is that when an unlimited data plan is going to cost you $50+ a month, whether your device cost $50, $300, or $600 quickly becomes irrelevant. When you are paying $600+ a year for unlimited data (not even counting voice service, then you probably aren't going to be dissuaded by a $1,000+ pricetag on a UMPC. Yes, Verizon has a lot more customers than T-Mobile, but how many are using BlackBerries? I haven't seen figures recently, but last I checked T-Mobile had the largest consumer BlackBerry user base of any carrier. Sure, they don't have anywhere near as many overall customers as everyone else, but the customers they do have are very smartphone-heavy.
You say that the BlackBerry is already expensive compared to most consumer phones, and all I can say is that it is really expensive compared to a jelly bean, or baseball cap too. The BlackBerry is not a normal consumer phone, and does not compete with consumer phones. It is a smartphone, and as such it competes with smartphones. In the smartphone market, it is one of the cheapest solutions out there! I know that absolutely the only reason I have a BlcakBerry is because it is so much cheaper than a RAZR and an OQO. If price were no object, the BB would have been gone long ago. I think that is true of a lot of people. Most of the Windows Mobile devices are more expensive than the BB, the Treo is more expensive than the BB, even some of Nokia's fancier phones are more expensive than the BB. I really do think that, at least in the consumer world, the BB lives in that same realm as the Sidekick, where it is seen not as a "price is no object" device, but as a really good bargain. I honestly don't think (especially in the coming years where tablet PCs, notebooks, and the like start becoming more viable all-day devices) that the BlackBerry could fare very well against a lot of devices out there in a "I don't care how much it costs" consumer competition.
Interesting about T-Mo perhaps being the carrier with the largest number of pure consumer BB users...if that's true...and as you say, it's difficult to find the breakdowns from the carriers...then I would submit to you that this is evidence that there is great growth for BB in the Verizon market...that if VZW doesn't have a larger base of consumer BB users, it's because they always lag behind in the release of the newer, cooler phones. I guarantee you that if RIM had released the Pearl on VZW prior to the holidays, they would have sold a lot of those units.
Costwise, you are correct in that the BB competes against other smartphones, not necessarily other phones in general, certainly not those free or almost free phones. Your perspective on BB's representing a price bargain in that market is interesting...I never really thought of BB as a price leader. When I think about it, you certainly are correct in that the Treos generally have cost more than BB's...of course, their newer 680 model is about the same. Some WinMo devices are indeed more expensive...some much more expensive...but others, like the BlackJack, are about the same. So I'd say in that market the BB is about average in price...I know also, that it's only recently that some of the models like the 8700 have come down in price to make them seem like more of a bargain. Either way, though, your perspective on price is fascinating.
However, I still maintain my thesis only in that I am advocating a more aggressive push by RIM into the VZW market, in *addition* to whatever they would normally do in the GSM space...not as a substitute for that. So if RIM wanted to go after T-Mo customers more aggressively, that's great too...they'd already have the GSM version out anyway...and with the Pearl, they certainly are going after the T-Mo market aggressively anyway, and releasing before they do on Cingular. All I'm really saying is that there is a large base of consumer business for RIM on VZW, which is largely untapped, and it's time they to pursue that in a more vigorous way.
Why should RIM waste its time on a limited proprietary technology like cdma? Which has less than a 1/8 (and dropping) compared to industry leading, open, standard, GSM, the Global System for Mobile communication.
Why should RIM waste its money on paying royalties to Patent holding company like qualcomm? RIM was just forced to end Patent games with NTP.
Why should RIM waste time, money, and consumer good will on a device for verizon which will only be locked down with buggy vzw firmware changes for removing features, functions, and applications.
Claiming to be a fan of RIM is one thing, but trying to convince RIM and others into thinking vzw and cdma is the way to go is the worst forward direction for RIM. Thank goodness for RIM they are smarter than that.